AI CraftEd ("AI CraftEd," "we," "us," or "our") provides AI training, education, marketing, automation, and implementation services for entrepreneurs, educators, organizations, and purpose-driven brands. This Privacy Policy explains what information we collect when you visit our website, fill out our forms, book a session, make a payment, or communicate with us, and how we use and protect that information.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
Information you give us
When you fill out a form, book a call, apply to be a podcast guest, request training, make a purchase, or contact us, we may collect:
- Contact details: first and last name, email address, phone number
- Business details: organization name, role or title, team size, website, and social media handles
- Your answers: information you share in form fields, such as topics of interest, preferred format, timeframe, your story, or questions for us
- Booking details: the date, time, and format of appointments you schedule
- Payment details: when you pay for a session or service, your payment is processed by our payment processor (Stripe). We do not see or store your full card number.
- Communications: messages you send us by email, text message, chat, or social media
Information collected automatically
When you visit our website, we and our service providers may automatically collect:
- Device and browser information (such as browser type, operating system, and device type)
- IP address and general location (city or region)
- Pages you visit, links you click, the page that referred you, and the time and date of your visit
- Information from cookies, pixels, and similar technologies (see Section 5)
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and requests
- Schedule, confirm, and remind you about appointments
- Review podcast guest applications and corporate training inquiries
- Deliver the services, trainings, and programs you request
- Process payments and send receipts
- Send you transactional messages, such as confirmations, reminders, and updates about your request
- Send you marketing messages, only if you have opted in, which you can stop at any time
- Improve our website, content, and services
- Measure the performance of our website and advertising
- Protect against fraud, abuse, and security issues
- Comply with legal obligations
3. Text Messaging (SMS) Program
If you provide your mobile number and check a consent box on one of our forms, you agree to receive text messages from AI CraftEd.
- Types of messages: Depending on the box you check, you may receive non-marketing messages (such as appointment confirmations, reminders, and updates about your application or inquiry) and/or marketing messages (such as offers, events, and new programs).
- Frequency: Message frequency varies.
- Cost: Message and data rates may apply, depending on your mobile carrier and plan.
- Opt out: Reply STOP to any message to stop receiving texts. You will receive one final message confirming you have been unsubscribed.
- Help: Reply HELP for assistance, or contact us using the details in Section 11.
- Consent is not required to buy. You do not have to agree to receive text messages in order to purchase any product or service.
- Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver our messages (such as our messaging platform), who are bound to use it only for that purpose.
4. How We Share Your Information
We do not sell your personal information.
We share information only as needed to run our business and deliver our services:
Service providers that work on our behalf, such as:
- our CRM, forms, scheduling, email, and text messaging platform (HighLevel / LeadConnector)
- payment processing (Stripe)
- video conferencing (such as Zoom)
- website hosting and infrastructure
- analytics and advertising tools (see Section 5)
These providers may only use your information to perform services for us.
Legal and safety reasons: to comply with the law, respond to legal requests, enforce our terms, or protect the rights, property, or safety of AI CraftEd, our clients, or others
Business transfers: if AI CraftEd is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
With your permission: for example, if you are featured as a guest on Crafted Conversations, we will share the content and details you approve for the episode
5. Cookies, Pixels, and Analytics
Our website may use cookies, pixels, and similar technologies to keep the site working, remember your preferences, understand how visitors use the site, and measure and improve our advertising. These may include tools such as Google Analytics, the Meta (Facebook and Instagram) Pixel, and the TikTok Pixel.
These tools may collect information about your visit and your activity across other websites over time. You can control cookies through your browser settings, and you can learn more about or opt out of some interest-based advertising at:
- Google Ads Settings: https://adssettings.google.com
- Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
- Meta ad preferences: https://www.facebook.com/adpreferences
- Digital Advertising Alliance: https://optout.aboutads.info
Blocking cookies may affect how parts of our website work.
6. How Long We Keep Your Information
We keep your information for as long as needed to provide our services, maintain our business records, and meet legal, tax, and accounting requirements. When we no longer need it, we delete it or make it anonymous.
7. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information, and we rely on reputable service providers with their own security measures. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Your Choices and Rights
- Email: Click "unsubscribe" in any marketing email.
- Text messages: Reply STOP to any text.
- Access, correction, or deletion: You may ask us to tell you what personal information we have about you, correct it, or delete it by contacting us (Section 11). We may need to verify your identity, and we may keep certain information when the law requires or allows it.
Depending on where you live, you may have additional privacy rights under your state's law. We will honor requests as required by applicable law.
9. Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Effective date" at the top of this page. Significant changes may also be announced on our website or by email.
11. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
AI CraftEd Email: hello@aicrafteched.com